Audit: MTA express buses are constantly late

A new report on express bus service has revealed that nearly one in every three MTA express buses is not on time. One of the

One of the worst offenders seen in Comptroller Scott Stinger’s audit was the BM1 line in Mill Basin. According to the report, it's late almost 34 percent of the time.

One of the worst offenders seen in Comptroller Scott Stinger’s audit was the BM1 line in Mill Basin. According to the report, it's late almost 34 percent of the time. (4/23/15)

BROOKLYN - A new report on express bus service has revealed that nearly one in every three MTA express buses is not on time.  

One of the worst offenders seen in Comptroller Scott Stinger’s audit was the BM1 line in Mill Basin. According to the report, it's late almost 34 percent of the time.

The audit examined timeliness, wheelchair functionality and customer satisfaction of express busses. Overall, the report found that express buses were late more than 30 percent of the time. Those delays averaged anywhere between six and 28 minutes after a scheduled departure time.

The audit found that nearly 40 percent of complaints related to express buses were about delays.

The MTA says that it will continue to improve service management. The agency also said it is launching a number of initiatives like kiosks and real-time bus tracking technology to correct issues found in the report.

 

More on this topic

Transit Information

Get MTA Alerts

advertisement | advertise on News 12

Trending Video

1 VIDEO: Mini-mall plaza opens in Sunset Park
Authorities have released a surveillance image of a 2 Police release image of car suspected of Brooklyn drive-by shooting
3 Brooklyn Sportscast, Jan. 17
Our Lady of Loreto Church in Brownsville has 4 Residents fight to save vacant Brownsville church
News 12 takes to Facebook to discuss NYCHA 5 The Buzz: NYCHA residents without heat

advertisement | advertise on News 12

More News

The train pain is real. L train shutting down for weekend repairs

Commuters who take the L train may have to make other travel plans this weekend.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE