Critics bash 911 call centers

At a City Hall hearing Thursday, critics said the city's new 911 call center is causing confusion that's eating up valuable response time.Union members said

BROOKLYN - At a City Hall hearing Thursday, critics said the city's new 911 call center is causing confusion that's eating up valuable response time.

Union members said the FDNY-NYPD Unified Call Taking System is giving emergency responders wrong addresses and not feeding correct information to dispatchers.

While the city admits that the system is not perfect, they claim changes are being made to improve performance.

advertisement | advertise on News 12

Trending Video

Brooklyn residents flocked to stores on Sunday to 1 Brooklyn residents prep for nor'easter
Police have made an arrest in connection with 2 Police arrest man accused of hiding body parts at Hunts Point waste station
Con Edison has offered a few tips you 3 Con Ed offers storm safety tips
Police say the pedestrian was hit about 6 4 Driver charged after teen hit by SUV
5 Neighborhood Brief for Jan. 22

advertisement | advertise on News 12

Features

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE