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NYC Transit Riders' Council asks MTA to communicate better with riders

A report found the MTA has been inconsistent

A report found the MTA has been inconsistent when letting commuters know about service changes. (July 23, 2014 8:10 PM)

The MTA is being asked to communicate better with its riders.

A new report released by the New York City Transit Riders' Council found the transit agency to be inconsistent and confusing when letting commuters know about service changes.

The report, called "Every Which Way But Direct," was based on surveys taken by members of the council.

The council suggests the MTA place signs...

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