Public Advocate Letitia James announces new protocols for Department of Homeless Services

Changes are coming to the Department of Homeless

Changes are coming to the Department of Homeless Services to improve the way it serves New York City's homeless. (April 15, 2014 10:36 PM)

Changes are coming to the Department of Homeless Services to improve the way it serves New York City's homeless.

Public Advocate Letitia James revealed the new protocols Tuesday, with the full support of DHS Commissioner Gilbert Taylor. James says a lot of the changes were recommended from the previous administration, but never put in place.

The "4-hour rule" has now been extended. People...

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