Rider report cards give well-traveled lines poor marks

The grades are in for some subway lines many Brooklyn straphangers use, and the results show there's room for improvement.The MTA handed out "report cards"

FORT GREENE - The grades are in for some subway lines many Brooklyn straphangers use, and the results show there's room for improvement.

The MTA handed out "report cards" last month to commuters, who submitted results via the Web and mail. Riders gave the A line a C-, while the Rockaway Park S shuttle and C lines both scored a D+.

The results show straphangers were most displeased by poor service announcements, poor station cleanliness, a lack of adequate room during rush hour and long wait times.

Ease of turnstile use and availability of MetroCard machines ranked high.

The MTA plans to include the results from the latest New York City Transit's Rider Report Card in a larger report. The agency says the surveys are part of an effort to improve service.

advertisement | advertise on News 12

Trending Video

Officials believe the drug ring brought heroin, cocaine, 1 New drug furanyl-fentanyl hits Brooklyn streets
Wells Fargo is rolling out cardless ATMs where 2 Word on the Street: Paying by phone
Dozens of people were arrested across the borough 3 Dozens arrested in 'Operation Hardball' drug takedown
The New York Cosmos soccer team says they 4 NY Cosmos ready for home opener in Brooklyn
5 VIDEO: Extended footage from NYPD Emergency Services Unit graduation

advertisement | advertise on News 12

Features

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE