NYCHA repair audit finds incomplete jobs, poor training
An audit of New York City Housing Authority's maintenance and repairs revealed incomplete jobs and other troubling practices.
The audit found that NYCHA closed work orders without the work actually being completed in some cases.
In one example in the report, NYCHA workers who visited an apartment twice for repairs when the tenant was not home marked the work order as finished.
The audit, done by New York City Comptroller Scott Stringer, also found underreported data on its maintenance backlog and inadequate training for employees on how to deal with mold and mildew.
Residents told News 12 that they are fed up with these issues and said things need to change.
A NYCHA spokesperson responded to the report saying, "The comptroller is recycling old news on NYCHA's maintenance and repairs. Rather than reviewing outdated data, we welcome common-sense solutions and ideas that will improve the quality of life for our residents."
The report examined NYCHA's maintenance and repairs from January 2013 through July 2014.