Customer claims Puppy Boutique sold him a sick dog

A customer at the Puppy Boutique in Bensonhurst told News 12 that he bought a sick dog from the store, and wants to see it closed for good.

News 12 Staff

Mar 6, 2019, 1:01 AM

Updated 1,900 days ago

Share:

Customer claims Puppy Boutique sold him a sick dog
A customer at the Puppy Boutique in Bensonhurst told News 12 that he bought a sick dog from the store, and wants to see it closed for good.
Stanislav Baev says all he wanted to do was to buy his wife a puppy. But he had no idea that it would bring them so much pain.
Shortly after buying “Diesel” from the Puppy Boutique, he brought his pup to a veterinarian due to a cough.
"He said that he had a kennel cough and this is most likely among careless breeders and puppy mills," says Baev.
Diesel started having problems with his eye and the vet diagnosed him with a congenital abnormality. He's having surgery to remove his eye on Wednesday.
According to online reviews, Baev is not the only one who claims to have bought a sick puppy from the store. The puppy boutique has an “F” rating from the Better Business Bureau and two stars on Yelp.
News 12 called the store and spoke with Phillip, who identified himself as a manager. He wouldn’t provide a last name.
"Every pet store is going to have a certain amount of complaints, no matter who you are," he says.
He says in the last 25 years, the store has sold more than a quarter of a million puppies and that these negative reviews represent less than 1 percent of their business.
He pointed to their 3.9 rating on Google and says he wishes Baev came into the store to address the issue instead of writing bad reviews online.
"If it's something that's a congenital defect that turns out to be a birth defect, we will be happy to work with him,” says Phillip.
Baev says it's not about the money. He says there are too many stores selling sick dogs and that he created a petition to close them down.


More from News 12
1:25
Greenpoint residents continue to rally for safer streets

Greenpoint residents continue to rally for safer streets

1:35
Possible showers Saturday before a mild sunny Sunday

Possible showers Saturday before a mild sunny Sunday

2:11
Parents, students rally for safety at Parkside Preparatory Academy

Parents, students rally for safety at Parkside Preparatory Academy

1:05
Police: 2 boys assaulted in Bed-Stuy incident; hate crime probe underway

Police: 2 boys assaulted in Bed-Stuy incident; hate crime probe underway

1:55
Brooklyn business building unique campervans

Brooklyn business building unique campervans

1:50
Behind-the-scenes look at new aquarium sculpture exhibit made entirely of marine debris

Behind-the-scenes look at new aquarium sculpture exhibit made entirely of marine debris

0:24
NYPD arrests 19-year-old in fatal shooting incident of 16-year-old

NYPD arrests 19-year-old in fatal shooting incident of 16-year-old

0:30
Police: 2 men sought in string of violent e-bike robberies across Brooklyn

Police: 2 men sought in string of violent e-bike robberies across Brooklyn

1:17
Runners are lacing up for the Brooklyn Half Marathon! Here’s all you need to know about traffic and transit in the area

Runners are lacing up for the Brooklyn Half Marathon! Here’s all you need to know about traffic and transit in the area

0:29
Gov. Hochul: ‘Safe Housing Support Initiative’ helped more than 450 people in New York City

Gov. Hochul: ‘Safe Housing Support Initiative’ helped more than 450 people in New York City

1:36
The Real Deal: How to navigate the buying, renting market in New York

The Real Deal: How to navigate the buying, renting market in New York

Your New York City Graduation Photos

Your New York City Graduation Photos

1:59
Crown Heights woman says she is living with exposed asbestos in NYCHA apartment

Crown Heights woman says she is living with exposed asbestos in NYCHA apartment

0:51
NYPD: 20-year-old shot in East New York Thursday afternoon

NYPD: 20-year-old shot in East New York Thursday afternoon

2:00
Brooklyn man has homicide conviction vacated due to mistaken identity

Brooklyn man has homicide conviction vacated due to mistaken identity

1:13
Sweet treat: Brooklyn Heights Häagen-Dazs reopens with new decor & eco-friendly alternatives

Sweet treat: Brooklyn Heights Häagen-Dazs reopens with new decor & eco-friendly alternatives

0:58
Mayor Adams announces pilot program to fight against retail theft in NYC

Mayor Adams announces pilot program to fight against retail theft in NYC

1:49
Lithium-ion batteries fire prevention bill for Brooklyn goes to Senate for final vote

Lithium-ion batteries fire prevention bill for Brooklyn goes to Senate for final vote

1:44
Coast Guard 'Military Spouse of The Year' shares story on finding community between every move

Coast Guard 'Military Spouse of The Year' shares story on finding community between every move

1:59
Basketball program in Flatbush helping keep young athletes active

Basketball program in Flatbush helping keep young athletes active