Tenants living in the Farragut Houses in Vinegar Hill say they are fed up because they haven't had mail service in more than a month.

Sanchajowea Bell lives in apartment 7C. She is one of dozens of tenants who have not seen mail in weeks. The reason is because the mailbox lock to an entire section of boxes is broken so the mail carrier can't open them.

"All my bills I've been waiting for, now I have to pay late fees," says Bell.

A New York City Housing Authority representative says it's the post office's responsibility to fix the lock, but we will be coordinating with them to remedy the situation as soon as possible.

Meanwhile, a spokesperson for the United States Postal Service says the lock issue is being addressed. The spokesperson went on to say that all undelivered mail is returned to the post office.

Residents say they pay rent and deserve to have working mailboxes.

A post office spokesperson says customers should call Brooklyn's customer relations coordinator before heading to the post office to make sure their mail is there.