DOT: Technical glitch causes parking meters to decline credit card payments

Posted: Updated:

The Department of Transportation says a technical glitch discovered Thursday is causing parking meters around the city to decline credit card payments.

DOT crews are working to fix over 14,000 meters, as the department says each one needs to be reconfigured manually. By 5 p.m. Saturday, the DOT said 4,800 meters had been updated.

The department says it is starting with meters with the highest number of transactions, and that more electricians are being hired and trained to work on 12-hour shifts.

The company that runs the software for the meters, Flowbird, issued a statement saying, "Our company apologizes and deeply regrets the inconvenience that this has caused our customers. Flowbird is taking all the appropriate measures to avoid any similar scenario in the future."

People in Australia, Washington, D.C. and other cities have also experienced the same issue.

City meters that have not been fixed yet are still accepting coins or online payments through the Park NYC app.

 

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