Rebuilding Brooklyn
News12 New York
Where to Watch
Download the App
Local
Crime
Weather
Taking Action
beWell
The East End
Crime Files
FIFA World Cup

Families impacted by water main break in Bedford Park concerned as cold temperatures drop

As the temperature drops, the couple is staying at a friend’s house with their toddler temporarily.

Tim Harfmann

Dec 21, 2024, 10:53 PM

Updated

Share:

More Stories

With temperatures dropping below freezing in the Bronx on Saturday night, residents are concerned following the recent water main break on Webster Avenue.

Carmen Santana and Jose Velazquez said they’re still without electricity or gas, and their water is undrinkable. 

As the temperature drops, the couple is staying at a friend’s house with their toddler temporarily.   

“It’s the most horrific feeling to have to stay in someone else’s house, and you don’t feel at home,” Santana said. 

The city’s emergency management office said gas and electricity has been restored to three buildings on Webster Avenue. 

Two buildings on Botanical Square, including Santana and Velazquez’s, are running on mobile generators and emergency boilers.  

“[Building management is] saying it’s going to take three weeks just to fix our electrical paneling,” said Santana, “we’re borderline homeless here.” 

They’re throwing away more than $250 worth of groceries because the food spoiled in the refrigerator. 

Meanwhile, the Red Cross is on scene, passing out food and other supplies to people impacted. 

Representatives from The Red Cross said it has helped 25 households with temporary housing, passed out more than 1,400 meals and over 500 blankets.  

More Stories

More From News12

App StoreGoogle Play Store

info

Newsletter

Send Photos/Videos

Contact

About Us

News Team

News 12 New York

follow us

Twitter

Facebook

Instagram

more resources

Optimum Corporate

Optimum Service

Advertise on News 12

Careers

Content Removal Policy

© 2026 N12N, LLC

Privacy Policy

Terms of Service

Ad Choices