Meta: Instagram 'bug' that locked out users has been resolved
A Meta spokesperson blamed a "bug" for the temporary suspension of Instagram accounts on Monday morning. It says the issues has since been resolved.
Some users reported seeing a message that they were locked out but were still able to scroll through their feeds. Others posting on Twitter said they were completely shut out. Some reported that their number of followers dropped, presumably because those accounts were locked.
The number of people complaining of being locked out of their accounts began to spike around 8:30 a.m. Eastern.
“We are aware that some Instagram users in different parts of the world are having issues accessing their Instagram accounts,” said a spokesperson for Meta. “We’re working to resolve the issue as quickly as possible and apologize for the inconvenience.”
Users flooded social media platforms about the issue and Instagram acknowledged the problem on Twitter at 10:14 a.m. Eastern. In a couple of hours, the tweet had received more than 14,000 comments and was retweeted more than 40,000 times.
AP Wire Services contributed to this report.