BREAKING NEWS

Mayor Eric Adams has tested positive for COVID-19

NYCHA tenant says his bathroom in Lafayette Homes has been inaccessible since Thursday

He says he opened a complaint with NYCHA upon learning of the issue with the unit but had to wait until Friday afternoon for the workers arrived.

Rob Flaks

Aug 3, 2024, 2:07 AM

Updated 37 days ago

Share:

A tenant in the Lafayette Homes in Bed-Stuy says he has not been able to access his bathroom since Thursday, after a leak in his unit's ceiling has rendered it unusable for him.
Sam Jean Philip tells News 12 this is the third time his unit has had the issue, leaving him to walk with a cane to find a usable bathroom.
"I cannot go to the bathroom to do what I need, it's not fair," he said.
He says he opened a complaint with NYCHA upon learning of the issue with the unit but had to wait until Friday afternoon for the workers arrived.
News12 reached out to NYCHA about the conditions in the unit, and it released the following statement:
"NYCHA staff visited this unit today and were able to trace the leak back to its source and shut the water off. Staff also removed water from the bathroom floor, and will be following up to ensure the tenant is satisfied."
News 12 was in the unit during that visit where workers did not clean the unit, and claimed the leak could not be addressed as the unit above had tenants moving, something Philip says he has heard before from NYCHA.
"This is an excuse, there is no excuse," he said adding " the moving and the leak - there is no relation."
Jean Philip told News 12 he later received a notification from NYCHA that his complaint had been marked resolved and closed. He told News 12 he did not believe the leak was closed as water continues to come down into his unit as of Friday night.
News 12 reached out to NYCHA for clarification and received a statement that read "NYCHA staff visited this unit today and will be following up to ensure the tenant is satisfied. Residents in need of assistance are encouraged to call the Customer Contact Center at 718-707-7771 or submit work tickets through the MyNYCHA application," removing reference to workers resolving the issue.
Jean Philip says he plans to open a new complaint and hopes more help can be provided.