Study: Newark airport named worst mega airport in country
A study from J.D. Power has ranked Newark Liberty International Airport as the worst mega airport in the country.
Out of the 20 mega airports – which get at least 33 million passengers a year – Newark came in last.
J.D. Power looked at terminals, arrival and departure times, as well as baggage claim.
The study found that the airport is congested both inside and out, with heavy traffic and outdated infrastructure.