Tenants are calling for an elevator to be fixed at a Crown Heights apartment building.

The elevator moves but isn't always level with the floor when it stops, leaving tenants who use wheelchairs in a bad situation. Tracey Seward, who uses a wheelchair, says she has missed medical appointments because she simply can't get on or off the elevator without help.

"I make complaints every single week," says Seward.

Another tenant adds that the elevator does get fixed, but it is busted a few days later.

is waiting to hear back from the management company.