An Amazon customer in Commack says she got more than she bargained for when a delivery driver crashed into her home and then drove off without taking responsibility.

The incident, which was caught on video, left the tenants with significant damage to the property—and a lot of questions.

The delivery began like any other: an Amazon worker dropped off a package at the door.

However, moments later, the situation took a bizarre turn.

As seen in the footage, the delivery driver’s car, which appeared not to be in park, crashed into the garage door.

The impact sent a loud noise through the house, alarming Erin Brembs, who was home at the time

"I heard a really loud bang. I was a little alarmed and nervous to see what was going on," Brembs said. "By the time I was able to come out here, she was already gone.

Brembs and her housemates were left in disbelief as they surveyed the damage.

The garage door was severely dented, and now their landlord is facing a costly repair bill of $2,000.

Despite the significant damage, Brembs expressed relief that no one was inside the garage at the time.

"I'm just glad nobody was hurt. There's actually a bedroom behind that garage door," she said.

According to the tenants, the Amazon driver did not attempt to speak with anyone or check on the situation after the crash.

Instead, she drove off without leaving a note or acknowledging the incident.

Brittany Armato, another tenant at the home, expressed disappointment over the driver's actions.

"You would hope people do the right thing because it could have been handled completely differently if she just stayed. It's an accident. Things happen," Armato said.

Suffolk County police are investigating the incident. No one was injured in the crash, but the tenants are left dealing with the aftermath and hoping Amazon will cover the repair costs.

As of now, there have been no arrests related to the case.

News 12 has reached out to Amazon for comment, but the company has yet to respond.