While
shoppers are eager to take advantage of the Amazon Prime Day discounts, local
retailers say the online shopping boom has forced them to rethink their
business models.
The
siblings who run Planet TV and Appliances say online competition has changed
their business.
They
now focus on big ticket items and things that are not easy to ship and return,
especially appliances and electronics that require service, installation and a
personal touch.
“Small
handheld devices, smaller TVs, we have largely lost that business --big
items. You don't want to deal with it if there is a problem or damaged,
they will still come to a store like us,” said Christopher Prisco.
Planet TV and Appliances opened 22 years ago and is a family-owned business.
Supply chain slowdowns have reduced online shopping's instant gratification.
"It's not necessary next day anymore, things have been slowed down -- it's helped us," said Prisco.