MTA suspends Twitter use for service alerts
Officials say the decision is due to Twitter charging for the use of their automated technology by up to $50,000 a month.
•
Apr 28, 2023, 9:39 AM
•
Updated 455 days ago
Share:
More Stories
1:47
Brownsville Oldtimers fest brings joy across generations
18m ago1:54
East Flatbush residents 'Occupy the Corner' for a safe summer
56m ago1:54
Boar’s Head deli meat recalled for potential listeria contamination
1h ago1:37
Storm Watch Team Meteorologist Skyler Harman strikes down lightning myths
4h ago1:40
Nearly 300 probationary firefighters join the ranks of FDNY
5h ago1:24
G train shutdown impacting Bed-Stuy commuters negatively
5h ago1:47
Brownsville Oldtimers fest brings joy across generations
18m ago1:54
East Flatbush residents 'Occupy the Corner' for a safe summer
56m ago1:54
Boar’s Head deli meat recalled for potential listeria contamination
1h ago1:37
Storm Watch Team Meteorologist Skyler Harman strikes down lightning myths
4h ago1:40
Nearly 300 probationary firefighters join the ranks of FDNY
5h ago1:24
G train shutdown impacting Bed-Stuy commuters negatively
5h agoMTA officials have announced that the agency has suspended its Twitter use for service alerts.
Officials say the decision is due to Twitter charging for the use of their automated technology by up to $50,000 a month.
This also comes after the MTA claims their access to Twitter was involuntarily interrupted twice over the last two weeks.
The agency released a statement which said in part, "the MTA does not pay tech platforms to publish service information and has built redundant tools that provide service alerts in real time. Those include the MYMTA and TrainTime apps, the MTA's homepage at MTA.info, email alerts and text messages."
The agency also said that riders can call 511 or use WhatsApp for subway and bus issues.
For now, the MTA account will remain active, allowing customers to send tweets to MTA accounts and receive responses.
