Many retailers concerned about losing revenue have decided to make customers pay up to $8 per return.  

Stores like Zara make their customers pay $3.95 for returns. J.Crew, JCPenney and Abercrombie & Fitch cost nearly $8. DSW also costs up to $8.50 for customers without a special membership.  

News 12's consumer reporter Janice Lieberman has The Real Deal on how to avoid those fees.  

Prior to ordering online, customers should check the business’s policy on return fees and see what options are available.  

Happy Returns is a company that offers free drop-off sites, which allow customers to send their items back unboxed to the retailer.  

If you have a story idea, question or tip, click here to reach out to Janice.