'It's maddening beyond words': Small business owners frustrated with COVID-19 restrictions

Small business owners in New York City say they are being treated unfairly as they continue to deal with restrictions stemming from the coronavirus pandemic.
Linda Camarda owns Natural Balance on Quentin Road and says they have complied with every possible measure to keep their customers safe.
The Marine Park resident has owned the health and wellness spa for around 30 years and just reopened after the red zone she was in since Oct. 8 turned to orange and then yellow.
She says the hot spot color system has been confusing and seemingly arbitrary with one side of the street red, while the other side of the street is yellow.
"Beyond being exhausting, it's maddening beyond words because it makes no sense," Camarda says. "There are many inconsistencies and disparities."
With more closures of nonessential businesses potentially on the way, employees say that their work is essential.
"Massage has really helped many, many of my clients over the years," says Vincent Cassa, who has been a massage therapist for more than 10 years. "And we really are essential to the mental and physical health of people."
Camarda says she is worried that she will have to close while tax bills pile up and her employees need to be paid.
She says that small business owners must start speaking up and demand better treatment.