'Unsung heroes’ - Operation Gratitude thanks 911 dispatchers

More than 6,000 gift bags were presented to 911 dispatchers and NYPD officers, who handle crisis situations daily.

News 12 Staff

Feb 25, 2021, 2:17 PM

Updated 1,386 days ago

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Operation Gratitude recognized some of the city’s unsung heroes on Wednesday.
More than 6,000 gift bags were presented to 911 dispatchers and NYPD officers, who handle crisis situations daily.
They were filled with pens, ChapStick, coffee, candy, a handmade bracelet and thank you notes as tokens of appreciation.
Even though it may seem like a small act of kindness, Operation Gratitude CEO Kevin Schmiegel says it’s a start.
"It does mean a lot sometimes. Those two words can mean the world to somebody," said one dispatcher.